Please read ALL POP UP'S for up to date delivery info!

T + C ‘s




Orders will not be despatched until payment in full has been received
and is satisfied with the integrity of the order. 
It is your obligation to enter the correct delivery address details at the
time of ordering. If the delivery details you have given are incorrect Botanic Republic
will not refund. Should you wish to send the flowers again it will be at full
expense to the customer.
1. Cancellation of Orders
Should you need to cancel your order, money will be refunded less a $15 administrative fee, ONLY IF notice is received by BR 24 hours prior to the scheduled delivery date. Cancellations received with less than 24 hours notice will be charged at 50% of the total order value. We are unable to cancel orders that are already prepared and are with our courier for delivery.
2. Refunds
As each flower is unique, so too, are your special requirements and concerns surrounding your order. A number of resolutions may be available to you and are subject to your particular situation.

If you deem the product to be faulty we will happily replace your good/s or refund your money subject to the following:
+ Please email us at advising us of your concerns in relation to the good/s within 48 hours of receiving the good/s.
+ Good/s will NOT be refunded where there has been a change of mind, or after the 48hr period.
+ The good/s need to be returned back to Botanic Republic within 48 hours  accepting the goods, 
+ Once we have received the good/s and are satisfied with your concerns we will either replace the good/s or issue a refund for the purchase price of the applicable item and the original freight that we charged within 7 days of receiving the returned good/s.

We will always work with you to rectify a problem, so please be kind- We make and deliver all of our blooms with love, however please remember we are also all human!- and we are dealing with fresh product!

Note: All refunds for orders placed online or over the telephone are credited back the original credit card on which the order was purchased. Refunds for in-store purchases may be processed through the original credit card for which the order was purchased or by EFTPOS only. A voucher to the same amount paid will be issued for all cash purchases.

Prices of goods and services and delivery and other charges displayed on the web-site are current at the time of display. These prices are subject to variation without notice.
3. Product Substitution / Availability
Please note that with flower orders, some flowers/products /colour /container/plant and hamper items may be substituted based on availability. If this occurs we will fulfil the order to equal or more value if the selected flowers/products are unavailable.
4. Disclaimer 
4.1 Under no circumstances is The website liable for loss of profits, whether direct or indirect or any indirect or consequential damage whatsoever suffered by you. 
4.2 If The website fails to supply services or goods offered by The website, The website's liability is limited to supplying the services or goods again or if The website does not supply the services or goods again, the payment of the cost of having the goods or services supplied again. 
4.3 The website does not warrant expressly or imply that your access to and use of the Site, or any other website linked to this Site will be uninterrupted or error free. 
4.4 The website does not warrant, expressly or impliedly that any defects will be corrected or that the Site (or any website linked to this Site) or the server which stores and transmits Content to you are free of viruses or any other harmful components. 
5. Limitation of Liability 
5.1 To the extent permitted by law, in no circumstances (including negligence) will The website, our officers, employees, advisers, partners, agents or suppliers, or any of our licensors, related companies and affiliates or their officers, employees, advisers, partners, agents or suppliers, be liable for any damages that result from: 
5.1.1 any of your in ation or text appearing on the Site; 
5.1.2 your reliance on the Site; or the use of or access to, or the inability to use or access the Site, or the loss of any data; or 
5.2 This limitation of liability extends to our licensors, related companies and affiliates and each of our or their officers, employees, advisers, partners, agents, suppliers, individually or jointly. 
6. Intellectual Property 
6.1 The scripts (computer code that comprise this website) are copyright and may not be downloaded, copied or otherwise stored unless in their original at with the full written approval of the webmaster. 
7. Your Use of the Site 
7.1 This Site is available only for your personal use. You may: 
7.1.1 print copies of the Content and store associated files on your own computer for the purposes of using this Site and the services provided on this Site; and 
7.1.2 reference hypertext documents on this server from your own documents. 
7.1.3 print, copy and distribute the in ation on this site pursuant with these terms of use. 
7.2 You must not: 
7.2.1 use the Site in any manner or for any purpose which is unlawful or in any manner which violates any right of The website or which is prohibited by the Terms and Conditions. 
8. Links 
The website disclaims all warranties with regard to the content of or otherwise relating to other web sites or resources linked in any way to this Site. Any links to a third party site are provided for convenience only. The website is not responsible for and makes no representations concerning the condition and content of, or products offered at the third party site. A link does not indicate, expressly or impliedly, that The website endorses the site or the products or services offered there. Your access to any linked site and use of any products or services offered there is at your own risk.
9. No Legal Advice or Business Advice 
The data and in ation contained on this Site are for your general in ation only and are not intended to be a substitute for legal advice.
10. Other 
By using this Site, you are acknowledging your consent to the above Terms and Conditions. If you do not agree to these Terms and Conditions, do not use this Site. 

1. What information does gather/track about you?
The site collects general information on visitors to this site through the web site statistics sent to the server when you request a page on the Internet. This site does not ask for any personally identifying information such as name or company.
This site contains links to other sites. is not responsible for the privacy practices or the content of such Web sites. 
2. What does do with the information it gathers/tracks?
Demographic and profile data is not used other than presenting on the site and helping to target the types of information and content included on the site. will not sell, barter or trade your personal information gathered at the time of sign up, except where noted above, and/or when required by law to protect the safety of members, employees or property. Any information that you supply in reference to an advertisement posted on [Website Name & Domain Name] or outside marketing campaign in conjunction with an advertisement is not protected under this privacy policy.
3. What security measures are in place?
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All registration information is stored in secure locations on a password protected computer.
4. Can visitors choose to opt-out or change personal information?
Our site provides visitors the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor. This site also gives visitors the ability to remove their information from our database, stop future e-mails, cancel our service, and change and/or modify information provided previously.
If you have any questions about our privacy statement, the practices of our site, or your dealings with, contact:


- workshops are to be paid in full at time of booking, either online, over phone or in store.

- COVID - please sanitise hand on entry to the workshop space. 
Respect the space of others and remain the safe 1.5m distance from other students and teachers.

- REFUNDS - refunds will not be given simply from change of mind or you are no longer able to attend the booked date. You are free to pass your booking onto a friend provided BR are made aware 24 prior for Workshop information and COVID procedure.

If BR cancel a workshop for COVID or any other reasons refunds will be given via the original payment form.



This is directly for the Queensland Government - 

Gift baskets and floral arrangements

Businesses selling limited quantities of liquor as part of a floral arrangement or gift basket are exempt where:

  • the sale is part of a florist's business or the business of a person selling gift baskets
  • the quantity of the liquor is not more than 2L and, if the liquor includes spirits, the quantity of spirits is not more than 1L
  • the floral arrangement or gift basket must be delivered as a gift to an adult other than the purchaser of the floral arrangement or gift basket
  • the gift is to be delivered to a place other than the business where the sale was made
  • the total value of the liquor and the container in which it is supplied is not more than 75% of the gift's sale price
  • the liquor was purchased on a retail basis.

Please note we can refuse delivery based on the above.